Once this step is complete, you will receive an email from CANImmunize and will be required to verify your email address before being able to use the app. Please check your junk mail if you do not see anything in your inbox. Simply click on the link contained in the email, close the window, and return to the app.
If you already have a CANImmunize account, you can log in using your email and password.
If you already use CANImmunize to track your vaccinations, CANImmunize Accounts gives you the ability to backup your record(s) securely and access them from multiple devices.
To delete your account, contact us at email@example.com and request that your account be deleted. Please note that your message must come from the email address that you use to log into your CANImmunize account.
Once we process your request, you will have access to your account for 48 hours in order to backup or transfer your records. After 48 hours, you will no longer have access to your account or the data residing in it. Seven (7) days after your request is processed, your data will be permanently deleted from our servers. It will not be possible to recover or restore your data in any way.
Yes. You can log out from the Account Settings, then log in using a different email/ password combination to access another account. When you log out of an account, the information is wiped from the device but remains securely stored on the server.
If you have lost your mobile phone we recommend that you change your account password. You can do this from the Account Settings once you’ve downloaded CANImmunize on your new device. If you have changed phones, simply log into your CANImmunize account on your new device to access your records.
CANImmunize will no longer support Google Drive or iCloud backup options. CANImmunize Accounts is the only way to backup your CANImmunize record(s).
For Android users who were using CANImmunize prior to CANImmunize Accounts, you will have an opportunity to restore your records from Google Drive when creating your account. You will not be able to restore your records from Google Drive once your account is created.
CANImmunize is a personal immunization record. At this time, the functionality to retrieve vaccination records from the provincial and territorial vaccination repositories is not available, but is something we are pursuing.
* CANImmunize Accounts is new as of March 2018. If you are unable to login and have not completed the sign up process since then, you will not receive a password reset email. You can click on ‘Create an account’ on the Home screen to get started. *
If you have an account and have forgotten your password, you can follow these steps:
Please note that when changing your password, you will be required to log into CANImmunize again on all of your devices.
If you would like to change your password:
At present, CANImmunize will only send you notifications to remind you about vaccinations that are due or upcoming for your record(s).
If you are not receiving notifications for upcoming vaccinations, you will want to ensure that your notifications are turned on. This can be done in two ways.
First, enter the main menu by clicking on the icon in the top left corner of the home page, and select ‘Notification Settings’. Make sure that the ‘Push Notifications’ tab is set to ‘On’.
Second, you can enter a specific vaccination in a record and ensure that the ‘Notifications’ button beside the vaccination is set to ‘On’.
If you do not wish to receive a notification about a particular vaccine, you can turn it off by tapping on the vaccination and turning the notifications switch to ‘Off’. You will see that this dose will now appear grey in your list of recommended vaccinations.
Yes, you can! There are no limits to the number of records that you can create in CANImmunize.
We use your city and/or postal code to evaluate our efforts to promote CANImmunize and so that we can tailor your experience within the app to be most relevant to you.
CANImmunize uses your province or territory to create a custom vaccination schedule based on the current provincial or territorial recommended childhood and adult vaccinations.
CANImmunize requests your location to notify you of outbreaks in your area. The Outbreak Map, Powered by HealthMap.org, displays outbreaks of vaccine preventable diseases around you.
Every vaccination you track in CANImmunize has a Comments field where you can track any additional information about the vaccination. To add more information:
You can add a vaccination by:
The vaccinations tab in each record has five sections where vaccinations can be added:
Childhood - This page is for vaccinations received when the person is a child, and shows the vaccinations recommended for children according to the provincial/territorial vaccination schedule.
Adult - This page is for vaccinations received when the person is an adult and shows the vaccinations recommended for adults according to the provincial/territorial vaccination schedule.
Travel - This page is for vaccinations received in order to travel.
Other - This page is any other vaccination that the person may have received.
All - This page shows all of the person's received vaccinations in a list.
Add the vaccination to the ‘All’ or ‘Other’ page in the record, as described in the previous question.
Creating a custom schedule is easy but please consult your health care provider about the correct schedule for your child before entering vaccinations into the app.
Every vaccination you track in CANImmunize has a comments field where you can add any additional information about the vaccination.
A vaccine trade name is a commonly used name for a vaccine (ex. Twinrix) that helps to differentiate between vaccines that protect against the same disease. It is important for you to keep track of vaccine trade names because not all vaccines that protect against the same diseases are created identically.
If possible, it is important for you to keep track of additional vaccine details in the rare event that there is an issue with a vaccine.
The vaccine lot number is used to track particular rare events such as a vaccine recall or an Adverse Event Following Immunization (AEFI). The lot number will allow you to have more information on the particular vaccine received.
Ask your healthcare provider for your lot number.
To change your province/territory and city/town when you move:
** Please note for every change in province or territory, CANImmunize will attempt to reorder the vaccines received based on the new Provincial or Territorial immunization schedule. We recommend that you discuss vaccinations with your health care provider to ensure you and your family members are up to date with your new province or territory’s recommended schedule.
CANImmunize is digital immunization record that does not replace your official proof of immunization. We hope to make it easier for you to manage your vaccinations from your mobile phone, and we recommend that you keep your provincial immunization card safe and up-to-date.
If the record you are entering is for someone who was born before 2011, they may not have been vaccinated according to the current schedule. As such, the vaccines they have received may not be displayed under the visits in the app. To add doses outside of the current schedule, you have two options.
This is unfortunately due to a bug on Google’s side that forces the date picker to be in calendar mode for the first version of Android Nougat (24). For all other versions, the date picker is much easier to use. Since this is a bug on Google’s side, there is no way for us to change this.
In the meantime, please note that you can currently quickly change the year in the calendar view by clicking on the year itself. This should open up a year picker so you can quickly scroll the desired year before finding the right month and day.
Printing your vaccination record gives you access to a copy of your personal files.
Yes! Ottawa Public Health (OPH) and CANImmunize are pleased to announce that residents of Ottawa and the surrounding area can securely report their children's vaccination records to Ottawa Public Health using the CANImmunize app on iOS and Android devices.
To begin reporting:
Arnprior, Ashton, Carlsbad Springs, Carp, Cumberland, Dunrobin, Edwards, Fitzroy Harbour, Gloucester, Greely, Kanata, Kars, Kenmore, Kinburn, Manotick, Metcalfe, Munster, Navan, Nepean, North Gower, Orleans, Osgoode, Ottawa, Pakenham, Ramsayville, Richmond, Rockcliffe, Sarsfield, Stittsville, Vanier, Vars, Vernon, Woodlawn
To learn more about sending your records to Ottawa Public Health click here.
Yes, we take the security of your data very seriously. CANImmunize was developed by the Ottawa Hospital mHealth Lab and the servers on which your information is stored adhere to the same privacy and security measures as those at The Ottawa Hospital and the Ottawa Hospital Research Institute.
If you have lost your mobile phone, the best way to protect your information is to immediately change your password, which can be done from the Account Settings.